mi.Mercator × Digital Agora
One digital entry point for every Mercator Group company
The goal was to unify markets, internal communication and group operations while building a digital experience for each individual employee.
Mercator Group is one of the largest economic groups in Slovenia, with a dense retail network of stores carrying everyday consumer goods. The group offers customers more than 40,000 kinds of everyday products and works to meet different preferences, tastes and needs.
With 10,000 employees, Mercator is the largest employer in Slovenia. Across the South-East European region, the group employs more than 21,000 people and focuses on achieving its business goals with competent, satisfied and motivated employees who work together to create the best neighborhood.
mi.Mercator was conceived as a platform for employees of all Mercator Group companies: a single point of entry where employees can access their apps, work plan, documents and training.
Challenge
Unify markets, internal communication and group operations across a large retail group.
Solution
mi.Mercator as one digital experience for employees of all Mercator Group companies.
Outcome
Apps, work plans, documents and training available from one entry point.
At a glance
- Client
- Mercator Group
- Industry
- Retail and consumer goods
- Employees
- More than 21,000 across five markets
- Employees in Slovenia
- 10,000
- Solution
- mi.Mercator
- Primary use
- A single digital entry point for employees
Inside mi.Mercator
Get to know the employee experience
About the client
A connected retail group with employees across the region
Mercator's extensive retail network serves everyday needs in Slovenia and across the South-East European region. Its scale brings together stores, teams and operations that need a consistent way to share information and support employees.
The group's focus on competent, satisfied and motivated employees makes the digital employee experience part of how its companies work together: accessible, practical and available across markets.
We are proud of building our employees' digital experience on our digital platform mi.Mercator. We have set it up as a single point of entry where employees can access their apps, work plan, documents and training.
Former Head of IT Operations and Product Manager of mi.Mercator, Mercator
The value
A more consistent starting point for everyday work
mi.Mercator brings the most important employee resources together in one digital experience across Mercator Group companies.
One place to start
Employees have a single point of entry instead of navigating disconnected locations for the information they need.
Apps are easier to reach
The platform gives employees direct access to the applications that support their work.
Work plans stay visible
The employee experience brings the work plan into the same place as everyday information and tools.
Documents and training connect
Documents and training are available alongside operational resources, making mi.Mercator useful beyond communication alone.